Post Alarm Systems & Patrol Services
Verified License
Yelp confirmed a business or employee license.Highlights from the Business
64 years in business
Locally owned & operated
Family-owned & operated
Free consultations
Certified professionals
Offers commercial services
Photos & videos
Services Offered
Verified by Business
Review Highlights
“Rick, Armando, and Salvador were professional and very helpful throughout the process of securing our home.” in 18 reviews
“Rick Hagen was very knowledgeable, immediately recognized my homes pre-wiring and helped get me the right system.” in 21 reviews
“Kenny Lee, who is very professional, he gave a free AND detail consultation due to my case.” in 16 reviews
About the Business
Business owner information
Bill P.
We specialize in the following Commercial and Residential Security Solutions: - Security Systems - Interactive Smart Home and Smart Business Security Solutions - Fire Systems - High Definition Video Systems - Access Control - Patrol and Alarm Response - WiFi Enhancement Solutions - Medical Alert Pendants - Our own UL Listed, 5 Diamond Certified Monitoring Center - We can take over most existing security systems installed by others. - We offer month to month contracts
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259 reviews
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Semp K.Vernon, CA215Jan 9, 2024I am writing this review to express my sincere gratitude for the exceptional work and service provided by Bradley Kingma.
He didn't just get the job done; he nailed it with precision and care. Super impressed with his dedication to making everything spot-on.
The quality of service was top-notch, and Bradley's work went above and beyond what I expected...I would like to have Bradley for any service in the future.
Thank you, Bradley for your exemplary service and for going above and beyond.
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K S.Los Angeles, CA08469Apr 26, 2024Updated review2 check-insLet me get this straight, Post Alarm...the alarm panel is malfunctioning and is no longer working and you advise me someone can't come out to fix it until NEXT WEEK where I don't have a working alarm system for almost a week and then you have the audacity to tell me there will be a charge for the response to see what is wrong next week? Bad business practice. I'd like to bill you for my time and your lack of proper service.
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Robert P.
Oct 10, 2022
I am so sorry to hear about the frustrating experience that you had. Since hearing about this we have re-educated our Dispatcher thank took your call as we do offer free tech support after hours. For new installations we do not charge for the after hours service. I believe we were able to get out there the very next day and I hope that we were able to resolved your issues. If you have any further issues please feel free to reach out to me directly at 1(310)261-4768. We do care about all of our customers and don't like to see frustrated clients.
Rob PostOct 1, 2022Previous reviewAt this point, I am not happy with Post Alarm at all. We switched from ADT to Post a few months ago. Today, we received a notification via email that the alarm hasn't been connected since this afternoon. The panel had not responded since 4:37PM per the notification yet the email didn't notify me until 10:33PM. So I called the number listed and was told no one could help me until Monday. It was Friday night when I called. So I can't get any trouble shooting service all weekend UNLESS I pay for the tech support this weekend. What kind of bad business are you people running! I am dissatisfied with the response to my issue with your system and charging your customer for a malfunctioning system is unsatisfactory.
- monica w.Orange, CA0132May 1, 2024
Can't tell you how happy I am with POST ALARM! From salesman Rick Hagen to his A TEAM (Andrew, Armando, Carlos, and Tino) This crew did a great job of getting the alarm system installed and getting me trained on how to use it.
POST ALARM is an outstanding business with great customer care!
I'd give this team 10 stars if I could!Helpful 0Thanks 0Love this 0Oh no 0 
Katie W.Encino, CA0103Mar 14, 2024The company I work for uses Post Alarm Systems, and they were able to assist me today with a BIG issue we've been having. Cruz in Tech Support was amazing! He was knowledgeable, efficient, kind and beyond helpful. Eric was also very helpful with updating their system so our bill for the tech support was taken care of.
VERY grateful for such great service! Thank you Cruz and Eric!Helpful 0Thanks 0Love this 0Oh no 0
Ashya S.San Gabriel, CA45218Apr 1, 2024Updated reviewSuper customer service, great people,and awesome company! Sal, Cruz, Jaime, and Tim worked on system.Tech Tim couldn't fix my broken camera Friday and didn't have the part so they ordered it on a holiday weekend and Monday morning @8am Jaime already went to warehouse got the part and Cruz was out here within an hours and camera are upgraded working great. These gentlemen went above and beyond and excellent price. Cruz technician is amazing. Tim great on outside cameras and Sal, Jaime excellent management! This is the alarm company to go for if interested for cameras for home or business! And office staff are all sweet and very helpful! Thanks Post!
Helpful 1Thanks 0Love this 0Oh no 0Mar 30, 2024Previous reviewMy battery inside for the router of the camera system was low, so called my alarm company cause it beeps every 20 seconds and driving me crazy since it's in my bedroom closet. Called tech support and he had no idea to mute the beeping and actually made it worse, but didn't seem to care and says ' WelI I guest you got to call a technician which is @ $200. And then had to wait 4 days till a tech comes out. Driving my service dog and I crazy. When the nice man came out, his expertise was outside cameras, not inside equipment. Replaced the batteries but wasn't the problem. The other item NVR recorder was the problem and was out of stock and left me with no cameras on. The cameras
were working before with low batteries but installed new ones but no working camera now!?! Should have left cameras on since order placed Friday holiday weekend and probably another 4 more work days. Service manager was supposed to call me on Friday and Saturday but never did to hear my feedback and rectified the situation. And another household has the same problem and no equipment in stock!?! Company loss their integrity and quality of
lack of resolutions. Holiday weekend everyone from company took off noontime while they left me screwed. Feel played, on the back burner cause paid in full and lack in customer service skills. Awesome when previous owner Tony was there, never left me hanging And was there that day of I had a problem. Came to my home during installation helping and overseeing his
crew. Talk about pride and wouldn't leave until everything was working and We were happy. Now the company went downhill. So disappointed.
Gayane G.Los Angeles, CA061Mar 29, 2024We are extremely happy with Post Alarm. Especially Cruz in the IT department he always goes above and beyond in helping us with our camera systems even after hours. We always get the best service when we call for patrol. Thank you for being the best.
Helpful 0Thanks 0Love this 1Oh no 0- Marci S.Los Angeles, CA2626Mar 19, 2024
Our HOA uses Post Alarm. They are kind, conscientious and professional. Today, my alarm went off while I was at work. KLARISSA deserves tons of applause for keeping me updated and calm. She was amazing. Officer PETINA checked my house and waited for me to arrive home to check it again. He was confident, professional and so kind. Huge shout out to these special employees!
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Hannah S.Los Angeles, CA43842Dec 4, 2023Hector & Cesar were excellent!!! Post is way better and more honest than ADT. So far so good! Very grateful they came out quickly and were efficient and professional
Helpful 1Thanks 0Love this 0Oh no 0- Bev M.Pasadena, CA06Feb 23, 2024
We have been secured by Post for almost 30 years in our home and community! It is wonderful to see them around our Monterey Hills neighborhood.
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Jennifer J.San Dimas, CA47Nov 13, 2023Was having challenges with app on phone. Cruz and Carlos J helped me after hours and walked me through every detail perfectly. Everything up and running, all done over phone. Great service!
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